Butchers without a conscience

And yet another happy customer Brinks really is a cut above the rest…..

http://www.epinions.com/content_210528538244

Brinks sent one under-qualified installer to put in our new system. First, he cut out a channel across our hallway wall to bury the cable in, and filled it with putty (which didn’t match anyway). Next, he put the keypad on the wrong wall. Next, he put the main control unit in our closet, up so high that there was no room to put any hangars on the rod as they hit the box on the back wall. Next he installed the outdoor siren on the OUTSIDE of our crawl space vent (so anyone could just come break it off) because he didn’t want to go in the crawl space under the house. After we called to complain multiple times about the damage to our wall, etc., another tech came out (another day of work missed for me) and moved the keypad, the siren, the main control unit, and tried to patch over the mess on our hall wall. It looked only slightly better. It has been three years now (we canceled our service the moment our 36 month commitment was up) and during that time we had so many false alarms that we were fined by our local police department, and the keypads malfunctioned, causing everything from loud beeping all night to false alarms on three occasions. We were told we would have to pay to replace the faulty keypads (though the equipment still belongs to Brinks, hhmmm…) both times and we finally just disconnected the whole thing several months before our contract was over. I wish I could warn people on a giant billboard about this company!!!

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